API Reference

IncidentManagement - Query Incident Attachments

With this operation, it is possible retrieve a list of the incident attachments.

The WSDL is available at the following URL, where the <baseURI> parameter is provided by the operator:

— <baseURI>/dcpapi/IncidentManagement?WSDL

EXAMPLE OF API REQUEST:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" ⇒
xmlns:inc="http://api.dcp.ericsson.net/IncidentManagement">
   <soapenv:Header/>
   <soapenv:Body>
      <inc:QueryIncidentAttachments>
         <customerNo>99000010</customerNo>
         <activityLogId>WLI000000012599</activityLogId>
         <timedOut>2</timedOut>
      </inc:QueryIncidentAttachments>
   </soapenv:Body>
</soapenv:Envelope>

EXAMPLE OF API RESPONSE:

<env:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/">
   <env:Header/>
   <env:Body>
      <ns2:QueryIncidentAttachmentsResponse ⇒
      xmlns:ns2="http://api.dcp.ericsson.net/IncidentManagement">
         <attachments>
            <attachment>
               <fileName>capture2</fileName>
               <attachmentData>
                  <xop:Include href="cid:[email protected]" ⇒
                  xmlns:xop="http://www.w3.org/2004/08/xop/include"/>
               </attachmentData>
            </attachment>
         </attachments>
      </ns2:QueryIncidentAttachmentsResponse>
   </env:Body>
</env:Envelope>